Privacy Policy – Azroute Chess Institute

1. Who We Are

Azroute Chess Institute is a chess coaching and learning platform offering online and offline classes, courses, tournaments, and training programs. We are based in the United Kingdom and act as the data controller for personal information collected through our website and related services.

2. Information We Collect

We collect and process the following types of personal information:

  • Student and parent/guardian names
  • Email addresses and contact numbers
  • Basic profile details (age group, chess level, preferences)
  • Course, batch, and tournament booking history
  • Payment and transaction information
  • Learning progress data (attendance, performance, assessments where applicable)
  • Messages and feedback shared with coaches or support team
  • Technical data such as IP address, browser type and device information

3. How We Use Your Information

  • To register students and manage their chess courses or coaching batches
  • To process class, camp and tournament bookings
  • To track learning progress and provide feedback or reports
  • To communicate important updates about schedules, classes, or platform changes
  • To personalise training based on level, performance and interests
  • To improve our coaching programs, curriculum and platform
  • To meet legal, regulatory and accounting obligations

4. Legal Basis for Processing

  • Contract: to deliver classes, coaching and services you have registered for
  • Legitimate Interests: to run, improve and secure our chess platform and operations
  • Consent: for optional communications such as newsletters or promotions
  • Legal Obligation: to comply with applicable UK laws and regulations

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and meet legal or accounting requirements. Basic account and payment records may be kept for up to 6 years after account closure, in line with standard UK record-keeping practice. Learning and performance records may be kept for a reasonable period to support future training history, certificates or reference requests.

6. Your Rights

Under GDPR and UK data protection law, you have the right to:

  • Request access to your personal data
  • Ask us to correct inaccurate or incomplete data
  • Request deletion of your data (in certain circumstances)
  • Request restriction of processing
  • Request a copy of your data in portable format
  • Object to certain types of processing

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@azroutechess.com
Website: azroutechess.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you are unhappy with how we handle your data. Visit ico.org.uk for more information.